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Website Feature: Chat Tool

by Eric Rice

We take a lot of pride at Applied Motion Products in the level of technical support we provide to our customers. If you are already a customer of ours you’ve come to appreciate this dedication to service. Whether you’re looking for basic product information, like specifications or torque data for our motors and drives, or you need more substantial assistance, say for designing a solution from scratch, we always do our best to help.

In our ongoing effort to improve that level of support we are excited to announce a new chat tool on our website called “Chat with an Engineer”. This new chat tool allows you to connect directly to an Applied Motion application engineer through a simple chat window in your internet browser. These are the same application engineers answering our phones and responding to emails, so you know you’ll receive the same excellent support you’ve grown accustomed to.

The Chat with an Engineer tool is available Monday through Friday, 6 AM to 5 PM Pacific Standard Time. Just click the Chat with an Engineer button located in the header of our website to initiate a chat session. During offline hours you can also leave us a message.

And if chats aren’t your thing, don’t worry. We’re still available by telephone and email, just like always.

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